Reference

Terms That Govern Your fomo07 Account

These terms set out what you agree to when you open and use your fomo07 account — covering deposits via UPI, Paytm or PhonePe, how we handle your…

Account EligibilityWallet & Withdrawal RulesDispute ProcessData HandlingJurisdiction Clause
fomo07 Terms That Govern Your fomo07 Account
REACH US DIRECTLY

Contact Us About These Terms

If any clause in these terms is unclear, or if you want to raise a concern about how they have been applied to your account, our support team is available around the clock. You can reach us through live chat, email, or the in-account help portal — whichever works for you.

Team online

Live Chat

Open the chat widget from any page inside your account. A support agent responds within two minutes during peak hours and within five minutes off-peak. Use this channel for urgent terms-related queries.

Email Support

Write to our support address for formal queries about how these terms apply to your account, withdrawal holds, or suspension notices. We aim to respond within 24 hours on business days.

Help Portal

Log into your account and visit the Help section to submit a structured ticket. This channel creates a reference number you can quote in follow-up communications and is suited for document-based disputes.

HOW WE PROTECT YOU

Data, Security and Your Account Rights

fomo07 takes account security and data handling seriously. Here is a plain-language summary of how we manage your personal data, how we secure your account, and what rights…

Data We Collect

We collect name, contact details, payment method identifiers (such as your registered UPI ID), and session logs.

Cookie Use

Cookies track session state, remember your lobby preferences, and help us identify unusual login patterns.

Account Security

Two-factor authentication is available and strongly encouraged. Suspicious login attempts from unrecognised devices trigger an automatic hold pending identity verification.

Data Retention

We retain account records for as long as your account is active and for a period required by applicable law…

Your Rights

You have the right to access a copy of personal data we hold about you, to correct inaccurate records, and…

Requesting Changes

To update your registered name, mobile number, or linked Paytm or PhonePe account, submit a verification request through the Help…

Frequently Asked Questions About Our Terms

These questions address the parts of our terms that account holders ask about most. If your question is not answered here, reach us through live chat or the Help Portal.

These terms apply to every person who opens or uses a fomo07 account. Access is conditional on your use being lawful in your location; it is available where local law permits. By using the account, you confirm that you meet this condition.

We will always notify you — by email or in-account alert — before a material change takes effect. Minor corrections such as typo fixes or clarifications may be updated without a separate notice, though the updated version is always published here with a revision date.

A verified balance held in your wallet at the time of suspension remains yours. If suspension follows a terms breach under review, the balance is frozen pending investigation. Once the matter is resolved, eligible funds are returned via your original payment method — UPI, Paytm, or PhonePe.

Submit a data access request through the Help Portal with your account ID. We will compile and send your data within 30 days. The report covers profile details, transaction history, session logs, and communication records linked to your account.

You can raise a formal dispute via email, referencing your account ID and the specific clause you believe has been misapplied. Our compliance team reviews disputes independently of front-line support and will respond within five business days with a reasoned outcome.

Yes. All deposit and withdrawal activity — whether via UPI, PhonePe, or Paytm — is governed by these terms alongside the payment provider's own policies. In the event of a conflict, the payment provider's policies govern the transaction processing; our terms govern what happens inside your account.

Active account data is held for the lifetime of your account. After closure, we retain records for the minimum period required by applicable Indian law. Non-mandatory data, such as marketing preferences, can be deleted on request via the Help Portal.